Service Uptime Guarantee in Shared Hosting
All our shared hosting plans come with a 99.9% service uptime warranty. We're able to achieve that by using a cutting-edge cloud hosting platform where each and every service (files, e-mails, databases, etc.) has its own cluster of servers. We don't run everything on one server as most companies do, so we have virtually eliminated the downtime of any service and even in peak times we can balance the load between web servers for the best achievable performance of your web sites. If one web server fails, the other ones in the cluster will take over in order to provide uninterrupted functioning of the sites. To protect yourself from infrastructural difficulties, our server facilities use highly effective diesel backup generators and a number of independent Internet providers as to ensure that site visitors will be able to reach your websites no matter what. We also have a team of skilled administrators keeping track of the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
Our semi-dedicated server plans offer a 99.9% uptime guarantee. In fact, you will not detect any downtime or service disruptions at all because of the fact that we use an innovative cloud platform and rather than managing everything on just one web server as most companies do, we have different clusters of servers that control each service - files, emails, Control Panel, databases, etc. We have a custom load-balancing system, so our website hosting service is way more stable in comparison with what you'd ordinarily find on the market. To make sure that nothing will disturb the work of your Internet sites, our server facilities have diesel powered backup generators and a few different Internet providers. We also have hardware and software firewalls to prevent DDoS attacks and staff watching the web servers 24/7 to tackle any software issue that may appear.
Service Uptime Guarantee in VPS Servers
The server uptime will never be a problem if you get a VPS server through us. The physical hosting server in which your account is set up is going to be working a minimum of 99.9% of the time which includes maintenance procedures, which means that you’ll be able to enjoy a fast and extremely stable website hosting service all of the time. To prevent any prospects for service disturbances, our data centers use several Internet providers and powerful diesel generators to make sure that nothing will affect the good operation of your websites. We've got a team of competent admins that will resolve promptly any software problems that might appear, while hardware problems are averted through the use of new and thoroughly tested web server parts and hard disks working in RAID. In the event of DDoS attacks, we've got hardware and software firewalls to filter the unwelcome traffic to your server.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated plans come with a 99.9% server and network uptime warranty and repairs and maintenance procedures are included in the other .01% of the time. We test out each server thoroughly before we hand it over to the customer and we work with new hardware components to avoid any chance of hardware troubles. Any unpredicted software problems will be resolved promptly by our system admins as they keep tabs on all of the hosting servers 24/7. To avoid infrastructural problems, our data center facility in the downtown area of Chicago takes advantage of powerful diesel backup generators, while the online connectivity to the servers is ensured by redundant fiber lines from different backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your sites are flooded, we can react immediately and filter the unwelcome traffic before it reaches your dedicated server and interrupts the proper operation of your Internet sites.