If you have browsed a lot of websites, you've probably stumbled upon some error message now and again. An error may occur if the website hosting server cannot process a request (Error 400), if you need to log in so that you can see some content and you haven't done so (Error 401), if you are not permitted to access some webpage (Error 403) or if a link leads to a file that isn't on the web server (Error 404). Getting such messages could sometimes be frustrating as the pages have nothing in common with the actual Internet site. That’s why some hosting companies permit you to apply your own error pages which will match the layout of your own site and which may have any content which you want - info why the error has occurred, a suggestion how to handle it or even some funny comment. Such a function will help you keep the visitor on the website no matter the error and the reason for it.

Custom Error Pages in Cloud Hosting

You'll be able to set up customized error pages for any of your domains or subdomains. The feature is supported by all cloud hosting solutions that we provide, so when you log in to your Hepsia Control Panel and navigate to the Hosted Domains section, you can click on the Edit button for a domain/subdomain and in the pop-up which will appear, you can choose the kind of error page that should appear - a default one from our system, a conventional Apache web server page or a customized one. For the last mentioned option, you have to specify the URL to the page, so when you use personalized pages, you should upload the files in your web hosting account first. An alternative way is to use an .htaccess file positioned in the domain or subdomain folder with a line for each error type. The precise syntax can be seen in our Knowledge Base, so that you can use this feature even if you do not have any previous experience.

Custom Error Pages in Semi-dedicated Servers

When you host your Internet sites in a semi-dedicated server account from our company, you can set customized error pages for any of them effortlessly via our in-house developed Hepsia hosting Control Panel. With only a few mouse clicks inside the Hosted Domains section, you'll be able to change the default setting from a system page to a tailor-made one for any of the 4 error types. All you have to do is supply a link to every single file that you have uploaded before that and then save the change. If required, you'll be able to revert this change at any time and in exactly the same way. If you'd like, you could use an .htaccess file too. It must be created/uploaded in the domain or subdomain folder related to the website whose error pages you intend to alter and the content for such a file can be found in our Help article on this matter.