Lots of individuals who start using their first web hosting account, or switch companies, typically have questions in regards to how certain operations are done or bump into complications when setting up different things such as e-mails, site settings, and so on. That is why, some hosting providers have prepared documentation with the most standard questions and problems so as to help their customers receive information swiftly and seamlessly. Consequently, the client service staff members can spend more time on real issues that certain customers may be experiencing, since the solution for the minor things will be available on the World Wide Web and customers will be able to easily resolve them without touching base with the client care staff. Having detailed documentation is truly important, particularly for new users with no past experience at all, since the hosting service involves an array of functions and lots of individuals can get puzzled about what to do. A good information repository can both help you complete the tasks that you wish and acquaint yourself with how the hosting service works as a whole.

Extensive Online Documentation in Cloud Hosting

Our cloud hosting packages include an extensive knowledge base where you can find info about all the predicaments that you may face and their solutions. You can become aware of how to set up and administer a mailing list, how to use an .htaccess config file, or how to continue in case the settings of your email client are correct, but still you’re unable to send email messages, for instance. We have tried our absolute best to be as exhaustive as possible and to cover all the available options so as to help you save time and energy and to provide you with different solutions for any issue. The knowledge base comprises educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will acquaint you with the features and functions of the Hepsia Control Panel. You can find relevant articles about specific functions and features in each Control Panel section, whereas if you would like to check the complete article collection, you should go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

We have compiled an extensive knowledge base for all our current and potential customers, so if you buy a semi-dedicated server account from our company, you will be able to find any information that you are searching for at any moment. We’ve got a host of educative articles, which will help you better understand what’s going on in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are merely 2 examples. Our step-by-step tutorials will help you accomplish anything you want – extract files from an archive, import a database, forward a domain, etc. Besides, we’ve also got troubleshooting guidelines, which will permit you to find out what precipitates a specific problem and the likely solutions for it. If you can’t send e-mail messages or your domain returns an HTTP 500 error message, for example, you can consult our knowledge base and resolve the problem right away. The articles can be accessed through any section of the Control Panel, as well as through the all-encompassing Help section.