Live Chat Support in Cloud Hosting
As we believe that numerous situations are quickly resolved if you speak with a live person, we supply a live chat service for all our potential and active clients. The chat is online every day and our customer support agents will help you with a variety of questions and issues. In case you aren't our customer yet, you're able to find out more about our cloud hosting packages and the website hosting platform in general in order to make sure that your websites will operate properly on our servers. If you already have an account and you've got some questions or you have any kind of issues with any of our services, you can join us on the live chat and we can provide the needed information or help you troubleshoot the problem. You will have to open a trouble ticket for certain troubles which require longer time or the expertise of a system administrator, but for numerous common problems you can receive help right away.
Live Chat Support in Semi-dedicated Servers
We provide live chat support as part of our services, therefore if you have any questions concerning our semi-dedicated hosting service, you'll be able to contact our customer care team anytime regardless of whether you've already acquired an account or not. Generally, the chat service is intended for billing, pre-sales and general questions and problems, yet we're able to help you with quite a few tech questions too. We can help you select the ideal plan for your web sites if you don't have an account yet, we can respond to any kind of billing questions or concerns you may have or we can assist you with installing your new e-mail address on your personal computer or smartphone - all the aforementioned will be done timely since our live chat service is accessible all the time, each and every day. No matter when you want support, you'll be able to speak to a representative and save time and effort.