Service Uptime Guarantee in Cloud Hosting
All our cloud hosting plans include a 99.9% service uptime guarantee. We can reach that goal by using a cutting-edge cloud hosting platform in which each service (files, email messages, databases, and so on.) has its own group of machines. We don't run everything on just a single web server as most providers do, so we have basically got rid of the downtime of any service and even in peak times we can balance the load between servers for the best possible performance of your sites. If one machine fails, the other ones inside the cluster will take over to guarantee the continuous work of the web sites. To protect yourself from infrastructural challenges, our web server facilities use powerful diesel backup generators as well as several independent Internet providers as to make sure that website visitors will be able to reach your internet sites no matter what. We also have a crew of qualified administrators overseeing the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you get a semi-dedicated server package from us, you'll enjoy a guaranteed 99.9% uptime. Your account will be created on a modern cloud web hosting platform with a load-balancing system that basically gets rid of any downtime. The files, emails, statistics and databases are all managed by their own sets of web servers, so even if there is an issue one machine, your sites will not be affected whatsoever. This enables us to offer you a considerably more stable web hosting service compared with businesses that run everything on one machine where a problem with a single service can take the entire machine down. To prevent infrastructure problems, our data centers employ various Internet providers and powerful diesel generators, so no matter what happens, the machines will keep running with no disruptions and your Internet sites will remain up and running. Any software issues will be handled instantly by our skilled group of professionals which keep track of all servers 24/7.
Service Uptime Guarantee in VPS Servers
When you obtain a Virtual Private Server from us, we guarantee that the physical server your account is created on is going to be up and running a minimum of 99.9% of the time. While we can't control what you will do with your VPS and what you install on it, we are going to ensure that the main machine will work 24/7 with no disturbances. Our facilities have several Internet providers and backup generators to ensure the constant work of all machines accommodated there. If you experience a problem with any virtual server on the physical one, we've got a team of experienced admins to eliminate it in a very timely manner and to to guarantee the other VPS server accounts in that web server will not be affected. We use only new, carefully tested hardware components for all the servers in which new virtual accounts are created.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, the types of offline software or script-driven applications you set up on it or when you restart it, we can make certain that it is accessible at least 99.9% of the time. Your server is going to be situated in our state-of-the-art facility in the town center of Chicago and its uptime and availability is going to be guaranteed by powerful diesel backup generators and a number of Internet providers, so no power outages or any other infrastructural issues will affect the proper functioning of your internet sites at any time. Our skilled team of system admins will ensure that if your server stops for some reason, it'll be rebooted right away. In order to avoid any possibility of malfunctions, we're going to give you a hosting server with new and diligently tested hardware components to make sure that your Internet sites will be operational no matter what.