Support Channels

  • 1 hour ticket response time
  • A User–Friendly Help Center Section

  • The Help Center section incorporated into your Web Site Control Panel offers a collection of help articles and frequently asked questions. Aimed towards fixing any common problem that you might possibly have, they are contributed by our support team of expert techs.

  • Top quality support service
  • Instructional Video Clips

  • We have prepared a selection of instructional video tutorials that detailedly display how to handle a common issue related to your shared hosting service account. You will find the video clips in the Help Center section.

  • Intuitive help center
  • A Sixty–Minute Support Ticket Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 tech support service and a 60–minute ticket response time guarantee. Our competent techs will be available 24–7–365 to respond to your queries and to troubleshoot any problem that you might possibly come across. Simply submit a support ticket from the Help Center section and we will get back to you in no time.